Working With Customers Affected By Natural Disasters

In the last several years natural disasters seem to be more common in our lives. People who experience a natural disaster may also experience un-predicated financial problems. In light of these possible issues the Consumer Data Industry Association (CDIA) is re-issuing guidance to remind data furnishers how they can help their customers who find themselves with financial issues due to natural disasters.  When reporting consumer data accounts via the metro 2 format remember to reference the following metro 2 information for guidance.

(1) accounts affected by natural and declared disaster, (see FAQ 58 .pdf file), and


(2) accounts in forbearance as a result of a natural or declared disaster, or for other reasons (see FAQ 45 .pdf file).

2018_faq.58-1.pdf
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2018_faq.45.pdf
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To read more on this subject please visit CDIA's news page here.

CONSUMER DATA INDUSTRY ASSOCIATION®, CDIA®, the CREDIT REPORTING RESOURCE GUIDE®, and METRO 2® are registered trademarks or trademarks of the Consumer Data Industry Association in the United States and/or other countries. Neither M2 Reporter nor its products or services are affiliated with or endorsed by the Consumer Data Industry Association or CDIA.