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M2R Installation

Follow these steps to install M2R on your Windows computer. Review the system requirements first to ensure a smooth setup with no unexpected errors.

Before You Begin

Please review these requirements before running the installer.

Supported Operating Systems

M2R runs exclusively on 64-bit Windows. The following versions are supported:

Windows VersionSupported
Windows 11 (64-bit)✔ Fully supported
Windows 10 (64-bit)✔ Fully supported
Windows 8, 8.1, or 7✘ Not supported
32-bit Windows (any version)✘ Not supported

Hardware Requirements

ComponentMinimumRecommended
Processor1 GHz, 64-bit2 GHz+ multi-core
RAM2 GB4 GB or more
Free Disk Space1 GB2 GB
Display Resolution1024 × 7681920 × 1080

Permissions

⚠ Administrator Rights Required for Installation You must be logged in as an Administrator (or run the installer as Administrator) to install M2R. Once installed, you can run the application day-to-day as a standard Windows user — no admin rights needed at runtime.

What Gets Installed

The installer places files in the following locations. You do not need to change these defaults.

ItemDefault Location
Application FilesC:\Program Files\M2Reporter\
User Data FolderC:\Users\...\AppData\Local\M2Reporter
Database FileC:\Users\...\AppData\Local\M2Reporter\m2reporter.db
Backup FilesUser cab choose location.
File sizes: Installed size is approximately 600 MB. The installer file (M2R_Setup_x.x.x.exe) is 150–200 MB, where x.x.x is the current version number.

Running the Installer

Step-by-Step

1
Download the installer fileM2R_Setup_x.x.x.exe, where x.x.x is the current version number.
2
Right-click the file and choose Run as administrator — or double-click if you are already logged in as an Administrator.
3
If Windows shows a "Windows protected your PC" prompt, click More info then Run anyway. (See Section 5 — Troubleshooting for details.)
4
Follow the on-screen prompts to complete the installation.
5
Optionally choose to create a Desktop shortcut and/or launch the application when the installer finishes.

Installation Options

OptionDefault / Notes
Desktop ShortcutOff by default — check this box if you want quick access from your Desktop.
Start Menu GroupCreated automatically. Use Start Menu › M2R to launch the app.
Launch After InstallOptional. Launches M2R immediately when the installer closes.

Optional Dependencies

Most users will not need to install anything extra. The two components below are only required for specific situations.

ComponentOnly Needed If…Where to Download
Microsoft Visual C++ Redistributable 2015–2022 You see a "DLL load failed" error on launch. Microsoft — vc_redist.x64.exe
Microsoft Access Database Engine (ODBC) You need to import legacy .mdb files. Microsoft Download Center — ID 54920

Troubleshooting

⚠ "Windows protected your PC" appears when launching the installer This is a standard Windows SmartScreen warning that appears for software that has not yet built a large install history. M2R is safe to install. To proceed: click More info in the SmartScreen dialog, then click Run anyway. The installer will continue normally.
⚠ "DLL load failed" error when starting the application A required Windows system library is missing from your PC. Download and install the Microsoft Visual C++ Redistributable 2015–2022 (x64), then restart your computer and try opening M2R again.
⚠ Application won't start at all Verify your Windows version — M2R requires Windows 10 or 11 (64-bit). Also check your antivirus software, which may be quarantining a file. Add M2Reporter to your antivirus exclusions list and try again.
Still stuck? Contact our support team at M2R@m2reporter.com or call (800) 942-0470, Mon–Fri 8:00 AM – 5:00 PM PT.

Uninstalling M2R

You can remove M2R using either of these methods:

Method A — Windows Settings

  1. Open the Windows Start menu and click the gear icon (Settings).
  2. Go to Apps.
  3. Find M2Reporter in the list and click it.
  4. Click Uninstall and follow the prompts.

Method B — Start Menu

  1. Open the Windows Start menu.
  2. Browse to the M2Reporter folder.
  3. Click Uninstall M2Reporter.
  4. Follow the prompts.
✔ Your data is preserved after uninstalling The uninstaller removes the application files only. Your database and personal data remain in C:\Users\...\AppData\Local\M2Reporter. To completely remove all data, manually delete that folder after uninstalling.