Utility Companies

Guidelines and FAQs for Metro 2® Credit Reporting

These guidelines are specific to utility companies. All other applicable fields should be reported in conjunction with these values.

Benefits of Reporting Utility Payments

Build Customer Credit

Help customers establish and improve their credit scores through consistent utility payment history

Improve Payment Rates

When payments are reported to credit bureaus, customers are more motivated to pay on time

Reduce Delinquencies

Credit reporting incentivizes timely payments and can help reduce late payment rates

Better Collections

Access to comprehensive payment data helps inform collection strategies and risk assessment

Utility Types We Support

Electric Utilities

Report monthly electric service payments to all major credit bureaus

Gas Utilities

Natural gas and propane service payment reporting

Water & Sewer

Municipal and private water/sewer service payment tracking

Telecommunications

Phone, internet, and cable service payment reporting

Waste Management

Garbage collection and waste services payment history

Other Services

Additional utility and recurring service payment reporting

Ready to Start Reporting Utility Payments?

Help your customers build credit while improving payment performance