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Getting Started with M2 Reporter

Welcome to M2 Reporter! This guide will walk you through everything you need to get started with Metro 2® credit reporting. Welcome to M2 Reporter! This guide will walk you through everything you need to get started with Metro 2® credit reporting.

Step 1: Download and Install

  1. After purchasing, you'll receive a download link via email
  2. Download the M2 Reporter installer
  3. Run the installer and follow the on-screen instructions
  4. The software will install to C:\Program Files\M2Reporter by default
  5. System requirements: Windows 7 or later, 4GB RAM minimum

Tip: Make sure you have administrator privileges to install software on your computer.

Step 2: Initial Configuration

  1. Launch M2 Reporter from your desktop or start menu
  2. Enter Your License Key: Use the key provided in your purchase email
  3. Company Information: Enter your business details
    • Legal business name
    • Contact information
    • Business address
  4. Select Your Industry Type: Choose your primary business category
    • Auto Dealers & Finance
    • Debt Collection
    • Property Management/Rentals
    • Banks & Credit Unions
    • Student Loans
    • Utility Companies
    • Other

Step 3: Set Up Credit Bureau Connections

Before you can report, you need to establish accounts with credit bureaus and configure them in M2 Reporter.

Required Information from Each Bureau:

  • Subscriber Code/Member Number: Your unique identifier with the bureau
  • FTP/SFTP Credentials: Server address, username, and password
  • Metro 2® Specifications: Any bureau-specific formatting requirements
  • Metro 2® Specifications: Any bureau-specific formatting requirements

Supported Credit Bureaus:

  • Equifax
  • Experian
  • TransUnion
  • Innovis
  • MicroBilt (PRBC)

⚠️ Important: You must have a data furnisher agreement with each bureau before reporting. Learn more about data furnisher agreements

→ Detailed Bureau Setup Guide

Step 4: Import Your Account Data

M2 Reporter supports multiple ways to add account data:

Method 1: Manual Entry

  • Click "Add New Account" in the main window
  • Enter customer and account information
  • Save and repeat for each account

Method 2: Import from File

  • Go to File → Import Data
  • Select your file format (CSV, Excel, Metro 2)
  • Map your fields to Metro 2® format
  • Map your fields to Metro 2® format
  • Review and import

Supported Import Formats:

  • CSV (Comma-Separated Values)
  • Excel (.xlsx, .xls)
  • Metro 2® format files
  • Metro 2® format files
  • Various accounting software exports

→ Complete Data Import Guide

Step 5: Submit Your First Report

  1. Review Your Data: Check that all account information is accurate
  2. Validate Compliance: M2 Reporter will check for FCRA compliance issues
  3. Select Bureaus: Choose which bureaus to report to
  4. Generate Report: Click "Generate Metro 2® File"
  5. Generate Report: Click "Generate Metro 2® File"
  6. Submit: Click "Submit to Bureaus" - M2 Reporter handles the upload
  7. Verify: Check for acknowledgment responses from bureaus (usually within 24-48 hours)

💡 Pro Tip: Start with a small test batch (5-10 accounts) for your first submission to ensure everything is configured correctly.

→ Detailed First Report Guide

What's Next?

Need Help?

Our support team is here to help you get started successfully.

Phone: 800-942-0470
Email: support@m2reporter.com
Hours: Monday-Friday, 8:00 AM - 5:00 PM PST

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