Bank & Credit Unions Reporting Guidelines & FAQ

These guidelines are specific to Bank & Credit Unions. All other applicable fields should be reported in conjunction with these values.

How are delinquencies calculated?

Accounts are considered delinquent when they are 30 or more days past the due date. Calculate delinquency from the due date.

How should account information be reported if payments are deferred?

Report the following fields as listed:

  • Terms Duration = blank
  • Terms Frequency = D (Deferred)
  • Highest Credit or Original Loan Amount = the total amount borrowed, excluding interest
  • Scheduled Monthly Payment Amount = zero
  • Account Status Code = 11 (Current account)
  • Payment History Profile = Use Character B to indicate accounts which have never been in repayment. Use Character D to indicate accounts that were previously in repayment but are now deferred. Note: When an account goes into deferment, do not change the previously-reported account history in the Payment History Profile.
  • Current Balance = outstanding balance amount
  • Amount Past Due = zero
  • Specialized Payment Indicator = 02 for Deferred Payment.
  • Deferred Payment Start Date = Date the first payment will be due. Note: DO NOT report Specialized Payment information if deferred payment start date is not known
How should an account be reported when affected by a natural or declared disaster?

Apply these reporting guidelines when it is confirmed that an account has been impacted by a natural or declared disaster (such as hurricane, wildfire, or flood), according to internal policies and procedures.

Notes: Reporting an account with Special Comment AW is optional and can be used temporarily for narrative purposes. Reporting an account as affected by a natural or declared disaster should not be used as a substitute for temporary relief payment plan reporting. For further details on reporting accounts with temporarily postponed payments, refer to FAQ 43 (What are the available options for reporting an account that has regular payments temporarily postponed?).

  • Open Accounts and Closed Accounts with Balances Owing with account status codes 11, 71, 78, 80, 82, 83, or 84 should be reported using the applicable Account Status code as determined by the credit grantor. Include Special Comment AW for accounts affected by natural or declared disasters.
  • Derogatory Accounts -- Includes codes 88 (Government Claim), 89 (Deed in Lieu), 93 (Collection), 94 (Foreclosure Completed), 95 (Voluntary Surrender), 96 (Repossession), and 97 (Charge-off). Report these statuses with the addition of Special Comment AW (Affected by disaster).
  • Debt Buyers and Collection Agencies -- For accounts with Status Code 93 (Collection), add Special Comment AW (Affected by natural or declared disaster). For accounts that are sold to another company or returned to the original creditor, report Account Status Code DA which will delete the account.